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Community Transperency on DM Decision
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Almadyr
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PostPosted: 2010.07.29 02:50:01    Post subject: Reply with quote

On that site I don't see many bad comments on bannings per se but I see many on (supposed) DM favouritism.

I see your point but I feel that more disclosure on DM actions won't make any difference for the new players.
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Mr.Moloch
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PostPosted: 2010.07.29 04:20:24    Post subject: Reply with quote

Yes, but I can tell you that over 80% of the bad comments are from people we've banned.
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Adelor
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PostPosted: 2010.07.29 13:25:09    Post subject: Reply with quote

I assumed that was the case when I was new, I'm certain that is the case now, but that's still the first point of research people go to (if they're going to research a place at all) followed by these forums.

The whole point of my posts have been that there's nothing available from the DM side at the moment at all - so that's all there is to go on for a newcomer. It'd only effect reasonable and patient newcomers anyway (reasonable enough to read both sides, patient enough to do the research).

Even if it adds one new good player it'll have been worth it from my perspective (a banning list, not a punishments list), and if it has the potential to reduce angry predjudiced new players from mouthing off at the DMs, again, even by just a few, then that's even more worth it.
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HarryMcScary
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PostPosted: 2010.07.29 14:06:09    Post subject: Reply with quote

Haha. The vault. It is sadly where most people get their info on various servers, but I'd imagine that most people (like you) can read between the lines on the vitriolic posts.
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Coggs
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PostPosted: 2010.07.29 19:18:09    Post subject: Reply with quote

I gotta say, reading those comments are fairly upsetting, those comments probley take a fair shair of new players away. More of us should sign up there and post our postive experinces with Arabel.
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Mr.Moloch
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PostPosted: 2010.07.29 19:32:17    Post subject: Reply with quote

Coggs wrote:
I gotta say, reading those comments are fairly upsetting, those comments probley take a fair shair of new players away. More of us should sign up there and post our postive experinces with Arabel.


That would be very nice of you all.
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Fresh Duke of Milan
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Joined: 01 Jun 2009
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PostPosted: 2010.07.29 20:51:19    Post subject: Reply with quote

Mr.Moloch wrote:
Yes, but I can tell you that over 80% of the bad comments are from people we've banned.


I noticed that, too!

Provided some lulz, in some cases. In others, it just made me a little sad.
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Lamancha
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PostPosted: 2010.07.30 09:41:10    Post subject: Reply with quote

Yardsale wrote:
False information that spreads like this is why I'd be -for- a forum that just simply lists the reasons and situations for a ban.
I like this. For me, it would do two things: 1) Nothing opposes rumour better than the truth. 2) I want to know what is an exploit so I can avoid doing it! Having said that, I don't want to see people banned for exploits unless the exploit is repeated after advice is given.

HarryMcScary wrote:
we're not unreasonable or unforgiving, but we do have to draw a line with offensive, insulting behavior.
And this.

Mr.Moloch wrote:
If you cheat, you hurt the whole community by cheating. DMs must respond to that or the entire integrity of the game system collapses. Its why baseball has umpires. CoA has DMs. Just like baseball though, you can disagree with an umpire's decision, do so politely and calmly and they may listen or if they don't you can talk to the commission (or approach the whole DM team with an e-mail)--but if you start cursing at us, throwing a fit, cursing at other players--you'll be tossed out of the game.
This as well.

Umpires use discression. Soccer and many other team sports have a Card system that might work. Umpires/Referee's might verbally warn a player to stop doing something and then move on. For blatant cheating, many incidents are resolved by a Yellow Card. The player knows he's on a warning for a period of time (CoA might consider this a week/month) A Red Card could be considered as a Boot/Ban for a Week to cool off, knowing that you'll be allowed back on. Not sure of this would work, but it might, with some adaptation.

However, abuse of players and DMs is something else.

For me, the mechanics of the game are sometimes a puzzle. Some DM's have gently pointed out an exploit to me and asked me not to do it again. I've accepted that, appologised and then, when I've seen others do the same, offered them advice saying something along the lines of "When I did that, a DM told me it was an exploit" and then left the player to make his own choices as to his behavior. I have valued other players pointing out things to me and so I do the same. If a player heeds polite advice, great, if he/she doesn't, then I back off and allow the DM's to do their thing. ParasiticNematode pointed out an exploit to me on a particular quest that came from OOC knowlege of where the enemy comes from.

I've had a DM kill a character before now for item transfer when I was a new player. I've not done it since. Where a DM points out an exploit to me, I avoid doing it again. I don't debate a DM ruling that something is an exploit. I don't know enough of the game mechanics to question such rulings.

I don't want to cheat. I try not to cheat. If I don't know something is an exploit, I want a DM/Player to point it out to me, and I'll stop. The only issue I think is, I might repeatedly perform an action and get a DM-Kill for cheating when I wasn't even aware that what I was doing was cheating! My question to the DMs would be - how can you know a player is unaware that they are cheating rather than exploiting on purpose. I guess that's the tough one. The former is better handled by advice and a warning; the latter is better handled by a DM-Kill or in the worse case, a Ban.

For me there is a hierarchy of punishments/talking to's that I'd love to see:

    1) A DM Tell - "Don't do xxx, it's considered an exploit." For most players, I would expect them to appreciate the warning, desist and move on.
    2) DM removing character to DM zone and talking to them. Probably extended to dropping a Level to recalibrate a character after an exploit the player was unaware of. DM can explain in terms of. "Ok, I understand you were unaware of this exploit. In that case, I need to drop your character by a level to compensate for the advantage you unknowingly gained in that exploit." - Yellow Card
    3) Delete a character for an exploit that is blatant cheating such as Item Transfer.
    4) A 1 week ban/cooling off period. Red Card
    5) Permanent Ban for a player who has not taken the hint and repeats abusive and cheating behaviour after a Red Card. (Always with the possibility of reconsidering after demonstration of maturity and understanding of the offense)
Some of this might be workable, some is already done by DM's.
I'd like to see a forum that lists a Ban and the reason for the banning. But I'd reall like to see more temporary bans (not listed on this forum) rather than permament ones.
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OverUsedChewToy
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PostPosted: 2010.07.30 19:44:52    Post subject: Reply with quote

Quote:
I don't want to cheat. I try not to cheat. If I don't know something is an exploit, I want a DM/Player to point it out to me, and I'll stop. The only issue I think is, I might repeatedly perform an action and get a DM-Kill for cheating when I wasn't even aware that what I was doing was cheating!


The nail on the head right there. I think most of the controversy that started this in the first place was over an over-reaction to this very thing.
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King-Of-Hearts
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PostPosted: 2010.07.30 20:27:33    Post subject: Reply with quote

Quote:
:
I don't want to cheat. I try not to cheat. If I don't know something is an exploit, I want a DM/Player to point it out to me, and I'll stop. The only issue I think is, I might repeatedly perform an action and get a DM-Kill for cheating when I wasn't even aware that what I was doing was cheating!


I used to live in constant fear of this very scenario.

Thankfully in times when I have done something without knowing it a DM has been courteous enough to inform me politely that what I was doing was against the rules for the server. I would then apologize, move on and never do it again.

It's the people who ignore warnings, blantantly abuse the system and/or have a bad attitude that get into deep trouble.
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no2ace
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PostPosted: 2010.07.30 23:16:23    Post subject: Reply with quote

I don't think there's much to discuss, at this point, but I think a "one-strike" rule wouldn't be a bad thing. If someone exploits something - be it unintentionally or intentionally - contact them IC or OOCly (the irc) and inform them of why what they've done is an exploit, and give them a warning not to do it again. If a DM were to tell me that I could get banned if I continue using an exploit, personally, I'd be more than a little hesitant to disobey.

On a lesser related note, does everything need to be dealt with in the form of a character deletion, or a ban? Surely it's possible to have varying degrees of severity in punishments? I have little to no problems with DMs on Arabel, plots are fun, interactions - both IC and OOC - are great, and this is by far my favorite server; but I do find having a very rigid procedure in dealing with exploits, rude behavior, or what not to be somewhat archaic. Just as DMs are people, so are players - I don't think it's too far-fetched that what may be perceived as an overtly harsh punishment could trigger a flurry of insults which weren't meant in sincerity, but simply the product of a spur of the moment rise in blood pressure.

Using Yardsale's example as my own, for example: I think the situation could have easily been resolved by simply taking away the parasites (removal of the tools used to gain the levels, assuming they were the main means) and reducing the character's levels back to that of a relatively low one. As mentioned, at least they were honest, and as such, I think that warrants a certain degree of leniency.

These are only suggestions, and chances are, there are facets about the server and the way DMs handle things I am not fully aware of - if at all. Feel free to point out flaws or reasons why the above would be difficult to implement.

Just my two cents. I hope nothing I said comes across as inflammatory, sarcastic, or rude in anyways - such was not, and will likely never be, my intentions on this server, forums, and IRC channel.
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Mr.Moloch
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PostPosted: 2010.07.31 04:28:41    Post subject: Reply with quote

no2ace, I think this has been pointed out ad naseum by the DMs.

We assign punishments based on our best understanding of the situation at the time it occurs.

Any player is welcome to calmly and politely tell us if they disagree with that decision and we will listen. That's part of our own basic standards and common sense.

If we still don't agree though, we must do what we feel is ethically called for in the situation.

If you still don't agree, send a calm and polite e-mail to the DM address. The team will review the entire situation.

In this situation, just to be fully transparent, most of the DMs thought deletion of the character was too harsh and would have worked out something else instead.

However, because the player wigged-out and was insulting to the DM handling the case and acted in a very poor manner, we all decided that the ban for behaving this way was necessary.

You will find that rational talking typically clears up any problems, acting irrationally or deciding DMs are out to get you will make matters considerably worse.
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no2ace
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PostPosted: 2010.07.31 05:10:01    Post subject: Reply with quote

Moloch, as mentioned, there's very little more to discuss. I've never had a problem talking in a civil manner with the DMs of CoA, be it regarding current IC plots, help with a character, or any sort of disagreement - my main query, I suppose, was about a "one strike" thing. Quite a few people have experiences where a DM takes them aside and calmly explains that what they've done is an exploit, and that doing it again will result in a ban: why not just make that standard policy? Assuming it's not already, that is.
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Tomppa
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PostPosted: 2010.07.31 07:53:05    Post subject: Reply with quote

Mr.Moloch wrote:

If you still don't agree, send a calm and polite e-mail to the DM address. The team will review the entire situation.

In this situation, just to be fully transparent, most of the DMs thought deletion of the character was too harsh and would have worked out something else instead.


One of the reasons why I feel that a character wipe is actually harsher than a ban, is that a ban can always be lifted - but deleting a character is, or at least feels, permanent.

Of course, now that I think about it, I remember reading somewhere that you keep character back up files - Would I be correct to assume that even a deletion isn't unreversable if the situation is discussed in civil manner?
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BableFish
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PostPosted: 2010.07.31 08:13:25    Post subject: Reply with quote

If you notice in Yardsales post, he says he 'moved the character to the deleted characters folder' suggesting the character is not deleted as such, merely moved out of the vault, for a time at least.
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